Welcome to Accenova (Pvt) Ltd. These Terms and Conditions govern your use of our website and the purchase of products from our platform. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase or using our services.

1. Use of the Website

a. You must be at least 15 years old to access our website or place an order through our platform.

b. You are responsible for maintaining the confidentiality of your account credentials, including your username and password.

c. You agree to provide accurate, current, and complete information during registration, checkout, and all communications with us.

d. You may not use our website for any unlawful, fraudulent, or unauthorized activities.

2. Product Information & Pricing

a. We strive to ensure that all product descriptions, specifications, images, and pricing displayed on our website are accurate and up to date. However, Accenova (Pvt) Ltd does not guarantee that all information is error-free, complete, or current at all times.

b. Product prices, offers, and promotions are subject to change without prior notice. Promotional offers may be limited-time and subject to additional terms and conditions.

c. Colors and product appearances shown on the website may slightly vary depending on your device display settings.

3. Orders & Payments

a. By placing an order through our website, you agree to purchase the selected products subject to these Terms and Conditions.

b. We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to situations involving product unavailability, pricing errors, technical issues, or suspected fraudulent activity.

c. You agree to provide valid payment information and authorize Accenova (Pvt) Ltd to charge the full payable amount, including applicable taxes, delivery charges, and other fees.

d. Payments are processed securely through trusted third-party payment gateways. Accenova (Pvt) Ltd does not store or have direct access to your complete payment card information.

4. Shipping & Delivery

a. We aim to process and dispatch orders within a reasonable timeframe to ensure timely delivery.

b. Delivery times displayed on the website are estimated and may vary depending on location, courier operations, weather conditions, or other external factors beyond our control.

c. Accenova (Pvt) Ltd will not be held responsible for delays caused by third-party courier services or unforeseen circumstances.

5. Returns & Warranty

a. Our Return, Exchange, and Warranty Policy governs all requests related to returns, replacements, refunds, and warranty claims.

b. Products eligible for warranty coverage must comply with the terms specified under the respective product warranty conditions.

c. Physical damages, liquid damages, misuse, unauthorized modifications, or improper handling may void warranty eligibility.

6. Intellectual Property

a. All content available on this website, including but not limited to text, graphics, logos, product images, website design, and digital materials, are the intellectual property of Accenova (Pvt) Ltd or its respective licensors.

b. You may not reproduce, distribute, modify, copy, publish, or commercially exploit any website content without prior written consent from Accenova (Pvt) Ltd.

7. Limitation of Liability

a. Accenova (Pvt) Ltd, its directors, employees, affiliates, or partners shall not be held liable for any direct, indirect, incidental, consequential, or special damages resulting from the use of our website, product misuse, delivery delays, technical interruptions, or unauthorized access to user information.

b. We make no guarantees or warranties, expressed or implied, regarding uninterrupted website availability or complete accuracy of all content and product information.

8. Privacy & Security

a. Your privacy is important to us. Any personal information collected through our website is handled securely and in accordance with our Privacy Policy.

b. While we implement appropriate security measures, no online platform or electronic transmission can be guaranteed as completely secure.

9. Amendments & Updates

Accenova (Pvt) Ltd reserves the right to modify, update, or discontinue any part of these Terms & Conditions without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

10. Contact Information

For any questions regarding these Terms & Conditions, warranty claims, or support inquiries, please contact us through our official support channels available on our website.